Upgig
Coming soon · UK
Gig cancelled at short notice?

Your ticket's refunded. Your trip isn't.

When a UK gig is cancelled or moved, you get your ticket money back but you're left with the train and the hotel. Upgig will pay those back too, as soon as the gig is called off.

How it would work

1

Add it when you book

Tick Upgig when you buy your ticket or book your train. One small price per trip.

2

The gig's called off

We'll watch every listing, so when the organiser cancels or moves the date, we'll know straight away.

3

Your trip's paid back

Send us the booking and we'll pay it back. No long claim forms.

Questions

Can I buy it now?

Not yet. We're finding out how many people want it before launch. Join the waitlist and we'll email you once, when it's ready.

Doesn't ticket insurance already cover this?

Checkout ticket protection covers you if you can't go, for example if you're ill. It usually excludes the gig itself being cancelled by the artist, promoter or venue. Then the ticket is refunded by the seller, but your travel and hotel aren't.

Who would provide the cover?

It would be provided by a UK insurer authorised by the Financial Conduct Authority. Upgig designs the cover and spots the cancellations.

What if the gig is just postponed?

That's the plan: if the date moves and your original trip is wasted, the cover would pay for it.